FAQ
1. Do you offer a 100% satisfaction guarantee?
Yes, we stand behind the quality of our products and your satisfaction is our priority. If you’re not completely satisfied with your purchase, please contact us within 30 days, and we’ll do our best to resolve the issue or provide a full refund.
2. Do you offer international shipping?
Yes, we proudly ship to destinations worldwide!
3. How long does international shipping take?
Orders typically ship within 5-12 business days, depending on your location. Delivery times may vary, so please check your tracking information for the latest updates.
4. Where do your products ship from?
Our products are sourced from global suppliers and shipped directly from their warehouses to your location.
5. What payment methods do you accept?
We offer various secure payment methods, including major credit cards, Apple Pay, PayPal, IDEAL, Google Pay, Shop pay and other secure payment options.
6. How can I track my order?
Once your order has been shipped, you will receive an email within 24 hours with tracking information. You can use this information to monitor your package's progress.
7. What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer service at info@trendingweb.store or via WhatsApp business within 48 hours of delivery. We will guide you through the return or replacement process.
8. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible via info@trendingweb.store or via WhatsApp business Once an order is processed or shipped, we may not be able to make changes.
9. How can I contact customer support?
You can reach our customer support team through our contact form on the website, via email at info@trendingweb.store, or via WhatsApp business.
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